Set Up a Repair/Replacement for a Nintendo Product
Having a problem with your system or game? We can help! Setting up a service request for a repair or replacement with Nintendo is fast, easy, and secure. You can troubleshoot and set up a service request for your Nintendo Switch system or Nintendo 3DS family product in a few easy steps. Complete these steps
How to Pair Joy-Con Controllers | Nintendo Support
Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model In this article, you'll learn how to pair the Joy-Con controllers to a Nintendo Switch system. Important: The system must be powered on.
Joy-Con Troubleshooting - Nintendo Support
Nintendo Switch Family Joy-Con Troubleshooting Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch - OLED Model
Joy-Con Does Not Pair as a Wireless Controller
Steps to help when a Joy-Con works correctly when attached to Nintendo Switch, but does not sync or register as a wireless controller on a Nintendo Switch system. Possible solutions Reset the Joy-Con by pressing the SYNC Button once, then press any other button to power it on again.
Joy-Con Not Recognized or Not Registering While ... - Nintendo …
Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch - OLED Model Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console does not detect or register them when attached.
Nintendo Switch Joy-Con Not Responding or Responding …
Decrease the distance between the Joy-Con and the Nintendo Switch console. Ensure that the Nintendo Switch console is placed to avoid wireless interference. It is best if the Nintendo Switch console is placed out in the open and that it is not: Behind a TV. Near an aquarium. Placed in or under a metal object.
Joy-Con Controller Buttons are Not Responding While Attached to ...
Use this article when the buttons on the Joy-Con controller(s) are unresponsive or don't work as expected while they are attached to the Nintendo Switch console. What to do Power off the console and clean the area around any sticky or stuck buttons using a soft, dry toothbrush.
Joy-Con Controller Power Issues - Nintendo Support
Nintendo Switch AC adapter (MOD. HAC-002) Access to power outlet; What to do. Unplug the AC adapter from both the wall and dock/console. With the AC adapter unplugged, check that you are using the Nintendo Switch AC adapter. How to check that …
How to Charge the Joy-Con Controllers - Nintendo Support
The Joy-Con can be charged in the following ways with Nintendo Switch: While attached to the Nintendo Switch console. Attach the Joy-Con to the Nintendo Switch console and power it on. In order for the Joy-Con to charge while attached to the Nintendo Switch console, the console must be connected to the AC adapter and powered on or in Sleep Mode.
Joy-Con FAQ | Nintendo Support & Customer Service -- Nintendo …
While attached to the Nintendo Switch or Nintendo Switch – OLED Model console in handheld mode; Paired wirelessly to Nintendo Switch Lite or to the Nintendo Switch console in tabletop mode: Held vertically, the left and right Joy-Con can be used as a single unit; Held horizontally, each Joy-Con can be used as individual controllers