AI in Offline Mode and Call Assist features turn Aquant into the always-on, always-ready partner for service teams in the field NEW YORK CITY, New York – (April 22, 2025) — Aquant, the Agentic AI ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty MORRISTOWN, N ...

New report reveals happiest shopping times, top customer pain points and strategies for peak season successHappyOrNot ( the world leader in customer feedback solutions and creators of the iconic ...

Marketers should embrace AI Search Optimization (AISO) as an opportunity to apply holistic approaches to search behavior ...

Typing is slowing us down. Voice-first experiences are emerging as the fastest path to meaningful AI engagement.

CallMiner is recognized by QKS Group for its advanced AI, platform scalability, and customer experience capabilities for fourth consecutive year WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading ...