As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

Carnival Cruise Line Brand Ambassador John Heald is regularly tasked with combating bad advice shared on TikTok and other ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Can all Carnival guests use the towels provided in the stateroom? One guest highlights two potential problems they have.

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

The warning comes after a passenger asked Carnival Cruise Line's ambassador, John Heald, what they should do if their balcony neighbour starts smoking. They asked: 'Would you report your neighbour ...

Ever wonder why those tiny cereal boxes vanished from the Carnival breakfast buffet? Well, a recent social media post from ...

Many Carnival cruisers are proud of their loyalty to the cruise line, but how they show it may send the wrong message to some passengers.