Here's a timeline of developments in generative AI since the public launch of ChatGPT and their impact on travel: ...

At the time of launch, OpenAI explained that Operator is powered by the Computer-Using Agent (CUA), which is a special AI ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

In late 1999 the online fashion startup Boo.com launched its website, which featured a virtual shopping assistant. The avatar ...

As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...

AI agents are redefining digital interactions. Find out how they enhance search, automate personalization, and drive business efficiency.

BBVA has updated its AI-powered virtual assistant Blue to include account and card management capabilities as the bank seeks ...

An AI agent is a software program that uses artificial intelligence (AI) to interact with its environment and perform tasks.

People in vulnerable positions who need support in their daily lives often face challenges in receiving timely access to care; for instance, due to disabilities or individual and situational ...

An AI agent is an autonomous software program that perceives its environment, processes information, and takes action to achieve specific goals without human interaction. AI agents engage with their ...