Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win—and retain—customers ...

Gamification has helped drive engagement by turning goals into visible wins, boosting motivation, accountability and a ...

Starbucks is piloting a new generative AI assistant in 35 coffeehouses in North America this year to ease the work of their ...

Starbucks is hosting over 14,000 coffeehouse leaders from across North America at Leadership Experience 2025 in Las Vegas.

Starbucks China has announced a price reduction across its non-coffee beverage offerings, aiming to expand its presence in ...

In February, Starbucks reinstated the policy calling for baristas to scribble personal messages on to-go cups for customers, which drew mixed reactions from employees. The company also reduced the ...

29,259 people played the daily Crossword recently. Can you solve it faster than others?29,259 people played the daily Crossword recently. Can you solve it faster than others?

One of them has to be a current Starbucks employee, and the other can be anyone—as long as they’re passionate about coffee, culture, and community. This full-time, 12-month gig will have the ...

Starbucks has a new dress code, and it’s not going over well with some of its team members. On April 14, the coffee giant announced an updated employee dress code, and it that went into effect ...