Here's a timeline of developments in generative AI since the public launch of ChatGPT and their impact on travel: ...

At the time of launch, OpenAI explained that Operator is powered by the Computer-Using Agent (CUA), which is a special AI ...

Five9 is squarely positioned to benefit from industry tailwinds including the transition of contact center operations to the cloud, and a shift toward digital first customer engagement and automation.

In late 1999 the online fashion startup Boo.com launched its website, which featured a virtual shopping assistant. The avatar ...

As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...

G upshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a ...

This AI expert shares insights on why AI hasn't reached its full potential in trading applications and why relying on a single LLM isn't the solution.

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

Operator, the new AI that can reach into the real world, wants to act like your personal intern. Here’s what it’s good at, ...

While AI chatbots like Maia enhance efficiency, they may lack the personal touch, market insights, and legal expertise human agents provide ... to handle virtual interactions and write listing ...

SINGAPORE – Your next property agent might not be human. On Feb 5, local property portal Mogul.sg rolled out an artificial intelligence (AI) agent that trawls more than 100,000 home listings on ...