Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

They’re growing quickly. ChatGPT, an informational chatbot, has 400 million weekly users, with a quarter of teens using it to ...

Employees of the General Services Administration, which manages government real estate and certain IT efforts, have been ...

Not unlike humans, AI chatbots struggle to admit "I don't know." This is a problem that goes beyond hallucinating because ...

Elon Musk’s so-called Department of Government Efficiency has deployed a proprietary chatbot called GSAi to 1,500 federal ...

DOGE has rolled out a custom AI-powered chatbot, GSAi, to around 1,500 government workers as it continues to slash the ...

A simple question sent "Grok," Elon Musk's artificial intelligence chatbot on X, infinitely spamming that Democrats ...

"The way we looked at Essential Space is almost as a second brain or a journal," says Akis Evangelidis, one of the founders of Nothing. "We want to create one single hub where you could drop all those ...

Online Trump supporters have embraced a unique form of irony that is hard to parse — and easy to deploy with new technologies ...

ChatGPT's growth has soared, with 100 million new users in two months, making OpenAI a formidable competitor to Google in ...

A study on how to “calm down” chatbots could advance how AI is applied in mental health interventions, according to the ...

The chatbots, powered by artificial intelligence, are designed to act like real people with distinct personalities and ...