Xbox Insiders can now test the AI Chatbot for support services Officially called the ‘Support Virtual Agent,’ the new AI ...

David of CloneOps discusses the advantages of using the new CloneOps AI voice agent, developed using years of industry ...

Both chatbots and virtual assistants often play starring ... These AI technologies, serving as invisible agents, are crafted ...

AI, or artificial intelligence, is technology that attempts to simulate human cognitive function. AI has made its way into the software development space in a number of ways. Visit the AI article ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...

Simply put, the AI still doesn't work that well. Many of these chatbots and virtual support agents are not ready for prime time. People don't want to use them, but they have to anyway.

Chatbots have quickly become part of everyday life, automating tasks, providing instant support and improving user experiences. In this article we'll explore all aspects of chatbots' operation - their ...